And now, the final video from my MountainRunner Institute talk at the “Now Media Seminar.” Let me know what you thought!

You can also find the slides from this preso by following this link.

Here’s Part 4 of my MountainRunner Institute talk from the “Now Media Seminar.” HOWF!

Also, you can follow this link to see the actual slides from the event.

Here’s the third part of my MountainRunner Institute talk from our “Now Media Seminar” on July 6th. Hope you dig!

Here’s the second part of my MountainRunner Institute talk from July 6th’s “Now Media Seminar.” Enjoy!

This past Tuesday, July 6th, 2010, I got the opportunity to speak as part of the MountainRunner Institute’s “Now Media” seminar at the National Press Club. For the less sharp-eyed out there, I’ve been proud to call Matt Armstrong (MRi President and a highly AWESOME blogger) a friend for some time… even before he provided the first forum for Must. Be. AWESOME!!! in its proto-stage. A few months ago, Matt asked me to help him transform his blog, MountainRunner, into a full-fledged nonprofit institute devoted to the study of and conversations about public diplomacy and strategic communication.

One of MRi’s key offerings is a seminar Matt honchos about “Now Media,” his concept of understanding the existing and emerging media environment as it relates to influence and engagement. These seminars give us an opportunity to wrap up everything we learn into something useful for communication practitioners. At this particular event, we had attendees from the U.S. Marine Corps public affairs team, the State Department, and even a contingent of Indonesian bloggers visiting the States on a State Department exchange.

Matt asked me to put together something to capstone the day, integrating everything from his lectures to the examples and information of our guest lecturers. I thought I would present that briefing, “Engaging in a Now Media Continuum,” here for everyone to check out. Accompanying the slideshow is the first of five videos of my actual presentation. I’ll deploy a new chapter of this video series every day for the next five days, so tune in or subscribe to the blog via RSS to get the whole story!

This was my first time presenting on behalf of MountainRunner, so I’d be really interested in everyone’s feedback: What do you think about engaging in a “now media” continuum?

(Note: Special thanks to Rob Watwood for his time and energy discussing the various ideas, thoughts, and challenges that I eventually cobbled together into this preso.)

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Mentally, physically, emotionally, and gubernatorially EXHAUSTED from the AWESOMENESS of this week. TWTRCON, the Corporate Social Media Summit, and #140conference DC have strung me out. On the road soon for a relaxing weekend in Charlottesville. Hope you have AWESOME plans for the weekend as well.

In the interim, I’d like to leave you with a meditation on AWESOME from Laura Fitton, creator of http://oneforty.com (a bank for Twitter apps). Laura spoke at TWTRCON NYC this week and rocked it with a really fun Twitter 101 preso. In this preso, she mashes that 101 course up with a challenge for all of us to be more AWESOME.

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I’m a little behind with commentary on the tweet-storms and blog-bangs about the Twitter Gov Liaison job. Lots of interesting discussion punctuated by occasional drumbeats of douchebaggery. I’ll try to get caught up with my writing on the train to New York Sunday as I depart DC for TWTRCON NYC!

I had a great time at TWTRCON DC last year, so this outing should be superfly TNT, especially with the last minute addition of BPTerry (he of the hilarious BPGlobalPR Twitter satire). I’ll also be attending the Corporate Media Summit on Tuesday and Wednesday on behalf of The Rendon Group. If you happen to be in the neighborhood, shoot me a holla so we can connect.

On a completely unrelated note, I leave you with this unreleased piece of AWESOME from my favorite (and sadly defunct) band, Oasis.

This is Must. Be. AWESOME!!! Dot com.

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I figured after all of yesterday’s conversations about the Twitter Gov Liaison position, I figured I owed everybody a “statement of purpose” of some kind for my candidacy. What happened instead, however, involved a broken camera, a bout of nausea, and two very angry cats.

So instead, here’s some “good enough” footage from my FlipCam where I talk about some of my thoughts on the job, the federal government, state and local government, citizens engagement, and a bunch of other stuff.

Thanks for watching.

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I mentioned in a prior post that Andrew Wilson had taken the first meaty stab at a list of requirements for the new Twitter Government Liaison. I want to spend time directly addressing his thoughts, because they are true AWESOME gold.

Andrew rightly calls for people to submit and discuss ideas about the Gov Liaison’s duties. His overarching theme though is that those duties are non-political. This seems to fly in the face of Twitter’s original requirements in the job listing, but in actuality, Andrew is trying focus people on the more important issues of connecting citizens to their representatives in DC and at the state and local levels through discussions of open government. Tools are just tools, as Andrew says, and it’s up to us to responsibly figure out how to employ them to the best benefit of everyone.

On to Andrew’s list. (Warning: this will be a longer post than usual.)

1. Please engage, in a transparent manner as possible, with the federal, state and local employees that are using these tools to get their input, ideas and concerns. This is a community with no end to thoughtful, innovative leaders… and listening to them will benefit everyone.

I can’t stress the importance of this enough. Twitter fosters engagement, so the Gov Liaison should be blowing it up with AWESOME, connecting with folks like the ones Andrew mentions, the Gov 2.0 crowd, and anybody who has some insanely great ideas. You can bet your ass I’ll make this happen if I get the job. This is a great community to be a part of, and I would demand that level of engagement from Twitter.

2. Please use your position to help raise awareness about section 508 (accessiblity for people with disabilities) so that EVERYONE can access Twitter. This includes having Twitter throw its weight around, when possible, to get 3rd party services to develop compliant and accessible services and add-ons.

I actually need to get a lot smarter about 508 and really get an understanding for how this affects government leaders and workers in the workplace. I do think there’s something to be said for Twitter using its throw-weight to push policy and legislative change where needed. This is something I’ve found way too many companies in DC unwilling to do.

3. Please make sure to devote enough attention to state and local government concerns. Some of the best and most innovative uses of social media are at the local level and I firmly believe that social media is most powerful when it reinforces and enhances existing (in real life) connections.

This would be a hallmark of my work if I got this job. I got jazzed seeing all the cool hyperlocal innovations from state and local folks at the Gov 2.0 Expo a couple weeks ago. But I think the federal government could act as a change agent to help more communities adopt Twitter for innovative local use. We’ve just got to educate some people and get some others voted out of office.

4. Please make (or work with the Library of Congress to make) an archiving and access tool that would be truly useful for government employees and, in particular, policy makers.

Done. I too want to see quick and easy access to all of Twitter’s data when anyone wants it, anytime. I’ve participated in some research projects in the past where my team designed analytics to run on captured tweets, and the hardest thing was just capturing the tweets in the first place. We need to figure out how to make that data access easy and available.

5. Please help establish a quick and transparent process to get “Verified” on government accounts.

This is a must and a quick fix, in my opinion. Especially if the Gov Liaison duties are getting govvies on Twitter in the first place, we should be able to verify very fast.

6. Please create a public directory (perhaps with some associated metrics) of federal, state and local accounts

Does this already exist somewhere? I know I’ve seen sites like Govloop and GovTwit try to list tweeting govvies, but I’m not sure it’s comprehensive (especially at the state and local levels). I bet we could police that up pretty easy with verfied govvie accounts and develop lists. This may even help folks understand the Byzantine organization of our government.

7. Please develop some more robust off-the-shelf metrics to help measure engagement. Facebook Insights would be one model for this and perhaps access could be tied to verified government accounts.

I’m guessing Andrew wants to measure the engagement stats on govvies? That’s a pretty interesting method for accountability. Having spent some time helping develop algorithms to measure influence on Twitter, and now seeing easy-to-use, free measurement tools hit the web (like Edelman’s TweetLevel), I think it’s important that we use commonly available and individually modifiable tools versus sinking money into colossal objective systems. The latter way leads to government pork like Future Combat Systems. What Twitter could do is start organizing the creators of some of these tools and promoting specific accountability measures tailored to the agency or politician of choice.

8. Please be available when emergencies occur to help government use Twitter in the most effective manner possible. AND publicly post lessons learned, best practices, a related archive of tweets and possibly links to any relevant research on the issue.

I think the Gov Liaison should be more than just available. I think he should be the point man for such issues. There are tons of lessons to be learned from the State Department’s engagement with Twitter, lessons that Twitter itself could take a leadership role in collecting and publicizing.

9. Please expand your government cases studies beyond the USGS to highlight best practices by school districts, local governments and state agencies, as well as federal agencies.

Totally agree. Like I mentioned above, there are tons of case studies to be made from State’s AWESOME work, San Antonio’s traffic and transportation program, the Massachusetts Department of Transportation’s bus notification systems, and many others. It would have been great had I this job at the Gov 2.0 Expo, because I feel like there so many cool stories of local governments using Twitter to solve communication problems with their citizenry. Those stories would have made good captures, but it’s not too late!

10. Please partner with the Open311 standard to increase visibility of inter-governmental efforts to create a universal API for access to non-emergency services, and work with law enforcement and emergency services agencies on use of geo-location capabilities for emergency reporting and response.

Getting back to open government, this is definitely a partnership worth pursuing. Twitter’s value as an emergency response tool is, I believe, so far untapped despite being so promising. I have not read much about Open311, but I’ll start getting smarter on it ASAP.

There are some additional thoughtful ideas from some of Andrew’s commenters as well, like standardizing hashtags for specific gov agencies, engaging better with African American constituents on Twitter, and a wiki for best Twitter practices in government. Suffice to say, I don’t think any of these things are impossible. In fact, I think most of them are pretty easy to do if we can catalyze the right communities. I just hope I get selected as that catalyzer.

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Since the announcement of Twitter’s Government Liaison job spec, the internet has lit up with discussions about the role. Many people are asking questions about the intent of this person’s work in DC. Is he a lobbyist? Is he an educator? Is he an ambassador?

I thought it would be important to share a few links to some of the blog posts, Twitter hashes, and other conversations happening on the web. Since I’m applying for this position, I see a lot of these discussions as marching orders for the role once it’s filled. Since government is indeed an artifice created by the people, for the people, then it’s people who should tell Twitter how they want their man in Washington to act.

Also, this list is a living one, so please send in your links via the comments section below.

• Andrew Wilson’s Top 10 Requests for the New Twitter Government Liaison
• Government 2.0 Movement Seemingly Passes by Twitter, Inc. (Mark Drapeau‘s Cheeky Fresh)
• Can Twitter reimagine democracy? by Adriel Hampton (Govfresh.com)
• This hashtag seems to be catching on for discussions about this: #twitgov
• Official “@Du4 for Twitter Gov Liaison” hashtag: #Du4TwitterGov
• Gov 2.0 hashtags: #gov20 #g2e #opengov
• Adriel Hampton’s Summary of Wednesday, June 9th’s conversations (Gov 2.0 Radio)
• Commentary and a reaction roundup from Roy Temple (Cassidy Digital Strategies)
• Alex Howard’s ongoing coverage of debate and info on the job (digiphile.com)
• Steve Lunceford‘s interview w/ Twitter VP for Communications Sean Garrett, who reveals additional info about the Gov Liaison and background to why Twitter is making this strategic hire (GovTwit.com)
• Luke Fretwell recommends Tweeters for the job; alas, I am not one of them (Govfresh.com)

Updated with additional links and commentary daily. Be sure to also check out the comments on Digiphile’s and Mark Drapeau’s Posterous articles: Sean Garrett has engaged with a lot of good feedback, and others have pushed back on Drapeau’s assertion that this hire is a waste of time and resources.

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