Must. Be. AWESOME!!!

As my 2010 evil plans evolve, I thought it prudent to establish a professional outpost for business I may undertake. Lo and behold, I give you @Du4.llc.

“What is this crazy madness?” you might ask. “What the hell do you know, Du4, that entitles you to hang a shingle?”

Well, it’s pretty simple. Over the past year, I’ve digested quite a bit of stuff that’s made me question the concept of “work.” Now, financial issues aside, work has never been terribly fun for me. There have been great jobs and great people, but never anything that exactly flipped my passion switch. Ultimately what I came to recognize is that there was no persistent stream of AWESOME in my work. @Du4.llc gives me the chance to change that.

If you believe all the Gary Vaynerchuks and Chris Brogans of the Web, then you may think 2010 is the year of the entrepreneur. Now more than ever, there are tons of resources available to launch anyone into turning their passions into work… or redefining work as passion. Semantics aside, it was that realization that catapulted me over the edge into launching a business of my own.

So what is @Du4.llc?

In short: @Du4.llc enables AWESOME.

The major criteria for work I undertake through @Du4.llc is that it’s AWESOME. This may entail embedding with a client to determine what’s AWESOME about their company… and what’s not. It may entail speaking to conferences and groups about AWESOME stuff (stay tuned for some exciting announcements about this soon!). It may involve conducting research and analysis programs into the deeper concepts that make up the super-concept we all know as “AWESOME.” It may be taking perfectly mundane and pedestrian tasks and turning them into something AWESOME.

For the time being, Must.Be.AWESOME!!!.com will act as the launch point for @Du4.llc activities. Eventually, I’ll get around to retooling the site to deliver better value for my clients, my raving fans, and anyone else who’s been participating in the convo. But I’ve got plenty to keep me busy in the meantime. In future posts, I’ll describe a little bit about what I’m doing for clients, how I’m designing my business around my own personal brand, and discuss some of the successes and failures that happen to me. If you want to do business with me or just learn more about @Du4.llc, shoot me an email at du4 at mustbeawesome dot com.

Thanks to everyone who’s been supportive of this venture. Thanks to you, @Du4.llc is gonna be AWESOME.

RCA Type 77-DX microphone used by Edward R. Murrow (courtesy of oobject.com)

In Must. Be. AWESOME!!!’s continuing mission to seek out new AWESOME things, your cuddly and adorable host has been conducting a series of experiments in podcasting. Currently, I’ve found TweetMic to be the easiest program to use in recording and instantly uploading audio podcasts to the web via Twitter, particularly because its iPhone app is so easy to use. I like the quick and dirty, no-edit style of podcast deployment this tool offers, but I also recognize some people’s preference for well-produced regular podcasts that can be downloaded outside of Twitter on channels like iTunes. If you have suggestions on how my podcasts can improve, either through programming or tools, please drop me a line and let me know.

In the meantime, please enjoy the inaugural Must. Be. AWESOME!!! podcast, “HOWF!” (At this link, you can also find an archive of some of my earlier experiments with TweetMic. Be forewarned: they’re not at all up to snuff.)

{I’ve been thinking a lot on how to best approach book reviews here at Must. Be. AWESOME!!! I maintain a separate space on Goodreads for managing and reviewing books. However, some of those books do cross the threshold into true expressions of AWESOME, and I’ll be sharing some of those here on the blog. For everything else I’m reading (or about to read), check me out under username “Dufour” on Goodreads.}

I respond well to influencers who surprise me. I get bored easily by “normal” content, and I yearn for batshit insane, crazy GONZO stuff that will both entertain me and feed my head. Earlier this year, Andy Nulman wrote a book that totally did that: POW! Right Between the Eyes: Profiting from the Power of Surprise.

Nulman really speaks to me. He’s loud. He dresses funny. He comes from a comedy background. He’s irreverent to the point of annoyance. But he’s wily enough to have figured out that there’s something to this surprise marketing thing, and through his book (and accompanying blog), he’s staked a claim as the purveyor of all things Surprise.

The book itself contains plenty of hardcore, actionable lessons that marketers, PR peeps, social business strategists, and others can use to inject a little craziness into their otherwise boring, stale, or usual campaigns. Nulman even spends a little time dissecting what surprise is on the emotional register and how the physical displays of surprise make one more susceptible to suggestion. He’s not a scientist by any means, and I believe from his stated research that it’s probably only Google-deep, but such an understanding of the science of surprise is just enough background for the reader. This is not an academic or scholarly read. It is an AWESOME one. Nulman wisely spends most of his print time focusing on the fun stuff.

Nulman uses his background in comedy as a launching point to analyze why traditional marketing sucks so bad and why crazy, gonzo tactics of the type he describes are so effective. I have long maintained that entertainment is the most effective way into a person’s good graces, and Nulman entertains the crap outta his readers. His writing style is fun, provocative, and completely in line with his stated purpose. I respect an author who so brazenly ignores many of the common rules of writing and blazes his own trail with his own voice. Nulman surprises you on every page, whether it’s a pithy remark about a competitor’s shit-ass marketing scheme or an entertaining analysis of a certain brand’s methods in surprise. Plus, in keeping with his theme, Nulman pulls out the stops with a really cool surprise ending to the book that catapults its engagement from the printed page to other media.

Some of Nulman’s passages may come off as self-aggrandizing and downright egotistical. That’s OK. Be ready for it. Embrace it. You have to accept that the guy who lives by The Art of Surprise is going to be a little shameless in the self-promotion department. While it can be tiring reading about all the cool things that have happened to Nulman that put him on this path, you will still learn some valuable lessons from his overhyped hyperbole.

One of the more interesting aspects of Nulman’s roll-out for POW! involved his blog, on which he wrote about Surprise and presented examples of Surprise marketing in action. For quite a while leading up to the book’s release, the blog was a great place to get real world studies (albeit brief ones) of what makes something an effective mechanism for Surprise. However, shortly after the book’s publication, Nulman began posting less… and less… until finally his regular content dried up to virtually nothing. He has since admitted that he was unable to maintain the blog to any degree of regular value for his audience and thus decided to close up shop. This became an interesting and value-laden lesson for me: using a blog as an experimentation ground for book content and then a marketing vehicle for that book has its advantages and disadvantages. Nulman sits at the other end of the spectrum from blogger-turned-author guys like Chris Brogan and Julien Smith, who not only developed multiple social media streams to promote and market their book Trust Agents but also continue to engage with people on those new and preexisting networks.

That criticism aside, POW! Right Between the Eyes is still an AWESOME book, business or otherwise. It’s filled full of good ideas to use if you’re a dirty influence peddler like myself, and it’s entertaining and fun to read if you’re not.

I’ve just escaped the Snowpocalypse that ate DC this past weekend for the fair airs of Fort Worth, Texas. Said Snowmageddon gave me a few days to test drive Mass Effect on Xbox… which is AWESOME (more on that, perhaps an Experience Series post, later).

Everybody have a lovely Christmas holiday and enjoy your New Year. My plans involve a lot of Mexican food, some cool eBooks on my new Nook, and mucho consumption of adult beverages. Your humble author is hard at work on some Evil Plans for 2010, so stay tuned.

In the interim, to make up for periodic inebriation of the author, here’s some AWESOME shit to delight you Here At The End of All Things.

• This hilarious Twitter hash (if you miss the joke, get thee to a Die Hard screening ASAP): #TweetsFromNakatomiXmasParty
• The best new Saturday Night Live skit in YEARS: What Up With That??!
• An interview with futurist Venessa Miemis, one of the most amazing headspace challengers and my odds on pick for best social media personality of 2009.

This is Must. Be. AWESOME!!! Dot com. Happy holidays.

I just discovered this AWESOME new tool for identity management: HootSuite. For social media users with multiple lifestreams, it is essential to your well-being.

You can tie your Twitter, Facebook, LinkedIn, and Ping.fm accounts into the tool and manage then using a variety of options. They just developed Twitter List support, which provides even more functionality. This would be an ideal tool for social media powerhouses who manage multiple Twitter identities. I’ve even set up a number of Twitter searches for specific hashtags and subjects that update continuously.

There’s even an RSS reader from which you can pull in multiple feeds and organize according to your preferences. I haven’t monkeyed around with that one yet, and it looks cool, but I’m a diehard Google Reader user.

Also cool: a built-in URL shortener, an iPhone app (as yet untried), and built-in analytics tools with which one can use to measure each Twitter user, hash or other stream they’ve integrated into the tool.

Also AWESOME: there’s a bookmarklet (the “Hootlet”) that you can embed on your toolbar. As you browse, you can punch that thing and it launches a separate browser box that takes you instantly to a status update poster. You can choose your social media network here and choose to post a link to the page or media file you’re currently browsing or something completely unrelated. GREAT functionality for the power browser.

I’ve been hesitant to adopt a third-party tool to manage my Twitter account primarily because the best of them are desktop downloads (Seesmic, TweetDeck). The great thing about HootSuite is that it’s all web-based. I can’t even tell you how handy it is to have one dashboard from which to manage my outgoing posts/tweets/updates. No more bullshit getting caught between my Twitter audiences and my (profanity-fearing) family networks on Facebook. HootSuite will be even more functional to me once they integrate other social networks I use like Goodreads (hint, hint).

Check it out, social media mofos. I think you’ll like it.

Du4 & fellow Open Mike winners

TWTRCON DC invaded the Grand Hyatt last Thursday to a rousing rabble of rock stars. My biggest concern about the event – that it would feature merely a poo-poo load of social media jerks wanking each other off – proved to be completely unfounded. In fact, I met a host of cool cats with whom I hope to continue rocking.

Instead of rehashing everything you can glean for yourselves from the #twtrcon hash, I shall instead focus on the things that I found most moving, helpful, and AWESOME about the event.

What I really dug about this event was how learnable everything was. The speakers, combined with relevant and targeted questions from attendees, produced a live narrative that, to me, is the new 21st century version of academic case studies and symposia: realtime, rapid fire analyses of business experiments in microcommunications. Every single discussion revealed a takeaway… some a little more hard to identify than others, but all just as helpful.

Possibly the most AWESOME of the bunch was Scott Harrison from charity: water. Donations made to this cause fund construction of clean water wells. How Scott and his handful of people go about raising money for this charity is quite remarkable. Charity: water organized “twestivals” in over 200 cities. These events drew in certain communities (knitters, for example) who donated what they could. But the focus of these events was on what the communities cared about, whether it was knitting, drinking, or music. This draws in the people who in turn donate as little as $5 for, say, an event fee. This added up to over $250,000 that charity: water gave back 100% to their constituents.

As AWESOME as that sounds, it gets better. Scott gave some no-shit measurable “do’s and don’ts” about using Twitter (and social media in general). While these reflected his experience with a nonprofit, they were perfectly transferable to businesses and government. Themes like transparency to donors, design sense, the art of surprise, and trust all wove in and out of Scott’s preso. It got me both excited and concerned, which should be an objective of virtually any modern influence campaign.

Armano moderating the Real-Time Organizations Panel. Captain Chris is rocking the fatigues alongside FEMA's own John Shea.

Also of note was U.S. Air Force Captain Chris Sukach’s very impressive admission that in social media, “if you’re not failing, you’re not trying.” I hardly ever hear that type of honesty from government representatives in this town, much less those in uniform. We expect so little from our government because we’ve been conditioned to think of it as a maintenance mechanism for status quo, and this often translates to lameness. Chris is the type of change agent we need more of in DC.

I do want to thank everybody at TWTRCON who voted for me as part of the Open Mike Contest. I am a shameless ham, and any chance to get up in front of people and entertain flips my shitbiscuits. That said, I did mean what I said about being AWESOME: keeping it simple often kills innovation and coolness. (More on the shittiness of the KISS principle in future posts.)

I want to spend a little time giving some props to the peeps I hung with on this very rocking of days. Amy, Ira, and Kim of  Chickdowntown were GREAT fun at Brasserie Beck (check out the website for some cool fashion deals and TWTRCON pics). Had a great conversation with David Puner of Dunkin’ Donuts about their social media strategy, which was enlightening and cool. Many thanks to Brian Block for the iPhone charger (he’s using Twitter for real estate and epically winning). Had a great time laff-testing material with my tablemates Andrea Meier, Ali Long, and Adam Zand. Chris and Rachel from Socialware (a TWTRCON sponsor) were supercool– I expect an invitation to come rock it out with you guys in Austin SOON. Lovely connecting at last with Ogilvy rock star Rohit Bhargava who did a great job manhandling Steve Rubel on the Real-Time Business panel. I’d also like to implore people to visit OrphanBracelet.org, a charity benefiting children orphaned by HIV/AIDS which crusader Monique Watkins turned me onto. And of course, the inimitable David Armano– who appropriately knocked Du4 around for sounding like a used car salesman with an aptly delivered: “Own it!”

The Real-Time Brands Panel

You can find all the presos and a list of other con reports and media here. I have to give Tonia, Anne, and Chris super-kudos for putting such a worthwhile and fun event together. I had a great time funnin’ with everyone. I highly encourage everyone to stay engaged in the TWTRCON conversation and help keep it relevant, fun, and engaging for everyone.

[TWTRCON pics courtesy of @vincentgallegos]

Courtesy of vincentgallegos

Nicely done, Twitter peeps. Full report to follow but suffice to day, TWTRCON DC 09 was a rousing success. Very useful collection of people, discussions, and studies. Met a shitload of great people and even won the Open Mike Contest.

Great meeting everybody, and thanks to all who voted for lil’ ole’ me. I love you longtime. More to follow.

This is Must. Be. AWESOME. Dot com.

Had a lovely time this evening bullshitting with some of the crew coming to TWTRCON DC. Despite our disparities, it’s funny how this thing called Twitter has brought us together. Realtors, educators,  marketers, techies: we are all harmonized in some way by this odd little tool. I have to hand it to the Modern Media folks who put this mutha together: so far, this sounds like a great time.

If you’re  not coming to #TWTRCON, use the hashtag to follow realtime updates on any number of tools like TweetDeck or TwitterFall (if you aren’t already). I oughtta be running around, causing a ruckus and fucking shit up, so if you’re attending, holla at a brotha via @Du4 and lemme know where yer at. If you don’t know what I’m talking about, you are probably not even reading this blog.

Con report to follow.

Image courtesy of Brian Lane Winfield Moore

Are you coming to Washington, DC next week for TWTRCON? I’m not terribly certain what the unified purpose of this conference is. Like many “social media gatherings” of the modern age, it may just be an excuse for A) some social media startup to charge the fuck out of its attendees, and/or B) a bunch of social media “gurus” to get together and jerk each other off.

To be fair, the prior TWTRCON in San Francisco seemed to go over well with attendees and guests. There have been quite a few of these types of conferences where people wrestle with what Twitter is and how it can be used for business, marketing, or whatever. I like how inherently social this makes Twitter’s users feel if they can actually unplug from their hashtags and muster up the gumption to shake hands with people they don’t know physically.

Courtesy jdlasica.

So… we’ll see how it goes. One of my ulterior motives for going to this thing is to stalk David Armano and conversate with him about all the cool new things happening at The Dachis Group. Something that’s been intriguing the pants off me in this weltering morass of social media madness has been Armano’s (and now Dachis’s) concept of “social business design.” I think this concept is going to be the Next Big Thing, with the potential for crossing all kinds of boundaries that social media doesn’t. More about this in detail in a future post.

Let it be known that Ye Olde Du4 has actually submitted an idea to TWTRCON’s Open Mike Contest, and that tweet can be found here. The basic idea is an encapsulation of the intent of this blog (and potentially a future business!). I’m not sure how the judging is performed, but keep your fingers crossed that I’ll have an opportunity to wow the crowd with the power of my ROCK.

If you’re at TWTRCON DC, shoot me a DM at @Du4 to link up.