Dec
04

Mister Du4 Goes to Washington

Tomorrow, I’ll be accompanying my lovely wife to a holiday tweetup at the White House. While I’ve visited the White House on several occasions – some for fun, many for work – this will be my first visit where I’ll get to interact with senior members of the Obama Administration’s communications and engagement staff. I intend to livetweet the entire day, so be sure to follow me on Twitter or just search the hashtags #WHTweetup or #AtTheWH throughout the day.

I’ll monitor my Twitter and Facebook feeds all day in case you want to send me a question to ask the officials on hand. On the docket to brief and greet us are:

I’m less interested in the content of the White House’s outreach to people and more interested in how they’re doing it. I think this administration’s embrace of digital strategy has been a groundbreaking step forward in engaging and involving the public in a better, more transparent fashion. That said, I’m no stranger to throwing the occasional turd in the punch bowl, so if you’ve got something testy you want answered by these folks, holla atcha boy!
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Jul
14

Draft These Badasses to Improve US Communication Enterprise

Pundits, researchers, textperts, and academics all love to talk about how they would fix the United States’ fragmented, crapped-out communication apparatus. The overarching web of demon seed spunked across drab refurbished halls in the Eisenhower Building on 17th Street NW barely covers the Sarlacc maw of offices, officials, and assholes manning the guns of This, Our National Communication Nightmare. All suggestions for reform mandate – nay, demand! – leadership in renovating this sad enterprise, this broken transistor, these crusted lips. Though none of these tremendous gasbags has deigned to ask the question most important to we lowly peasants of the pen: “Who shall lead us?” Submitted then, for no approval, is this list of AWESOME, kermodial badasses. Executives in 21st century organization and innovation. Preeminent princes of creativity. Visionaries of the better and the righteous.

Jack Dorsey, co-founder of Twitter.

Image via Wikipedia

Jack Dorsey – Creator & CEO, Twitter

Just interviewed The President using crowdsourced questions from Twitter. Twitter. A social media tool that has archived millions of impressions from people around the world and is on the way to becoming so ubiquitous that it’s considered a utility by some. Elegant simplicity and craftsmanship are his weapons. I think he knows a thing or two about designing a communication enterprise.

Image via The Guardian.

Andy Carvin – Senior Strategist, NPR

“The Crowdsorceror” who mounted a one-man content curation campaign in realtime around popular protests and demonstrations in the Middle East that later became known as the Arab Spring. Compelling, earnest believer in the power of people. His examples inspire legions of communicators to standing applause at his speaking engagements. To Carvin, community comes first. Imagine his style of realtime information gathering applied to intelligence or information operations problems.

Image via TVNewser

Jon Stewart - Host, The Daily Show

America’s funnyman turned mega-popular fake news host, consumed by millions of Americans as “real” news. Despite obvious satirical takes on journalism, staunchly defends That Which Is Right by attacking The Wrong, from Fox News insidiousness to Cramer’s role in puffing up the housing crisis. Genuinely loves America. Imagine his tenure leading government international broadcasting efforts.

 

 

 

 

Image via brosephstalin.com

Tim Hwang – Founder, Web Ecology Project, The Awesome Foundation, and The Institute for Higher Awesome Studies

A philosophical cog caught between the wheels of web analytics and netnography. Cultural researcher and student of human interaction offline, online, and elsewhere. Observer of society, real and imagined. Teamed with the right agencies, his timely insights about social communities could make AWESOMEthe work of thousands of government communication professionals.

Image via AV.com

Fred Wilson – Venture Capitalist and Managing Partner, Union Square Ventures

Social entrepreneur and investor in socially transformative technologies. Believes in the transcendant like Hashable, Etsy, Foursquare, GetGlue, Kickstarter, and more. Blogs regularly about the whys and wherefores, the how-to’s, and the aspirational dreams of his investments. Imagine a federal executive who apportions program funding according to the good of society versus short-term gains or even strategic objectives.

Image via Gawker.

Peter Thiel - Serial VC, Hedge Fund Manager

Avowed investor in the impossible, from artificial intelligence to social networks like Facebook to data analytics supergiants like Palantir. Believer in not just debating future technology and social innovation but making it happen. Convener of social creatives to discuss building an objective American future. Elusive yet visionary. Skates the edge of politics with controversial libertarian-esque views on economics and democracy, a modernist perspective badly required by an ever evolving communications ecosystem.

Image via bookgalaxo.com

Tony Hsieh – CEO, Zappos

The man who brought happiness to millions and made fun a core capability of his company. Committed to making the world a happier place, a mission sorely needed in the personnel departments of hundreds of government agencies.

John Lasseter - Chief Creative Officer, Pixar

The man who built an animated powerhouse out of a tiny studio no one believed would succeed. Since producing some of the most endearing animated films in the modern age, has merged his multibillion dollar studio with Disney to usher in a new era of Imagineering. Our communications enterprise, currently swarmed with ill-trained personnel that barely understand the social phenomena happening around them, requires creativity of this man’s magnitude.

Image via Screencrave.com

Image via Headshift.com

Lee Bryant – Co-founder & Director, Headshift

A social business maestro, he advocates for clients to change the way they do business instead of simply hanging shiny new social media toys on their websites. Understands the complex challenges of technology’s promises and shortcomings in solving organizational and communications problems. Also, very British.

Image via The Huffington Post

Baratunde Thurston – Vigilante Pundit, The Onion

Champion for The Right in all things Wrong. Outspoken advocate for diversity, a trait we see too rarely in government. His infectious influence could inspire legions of public diplomats, strategic communicators, and information operators at all levels. Laughter mandating shot caller of madness. Imagine his effect teaching communicators in institutions across government how to be AWESOME and not just govvies.

David Kilcullen – Counterinsurgency Guru

An early advocate of fighting ideologically against al-Qaeda versus hand-to-hand. Believer in people-focused counterinsurgency security. Sees war as competition managed by influence instead of shootouts and bombings. Widely regarded as the smartest man on the planet when it comes to strategically understanding the wars of the future. If the Defense Department continues playing in deployed communications – and it will – then it will need a shamanic leader like this man to responsibly pilot the interagency minefields such across-the-board coordination that will require.

Image via The Washingtonian

Official portrait of United States Secretary o...

Image via Wikipedia

Robert Gates – Former Secretary of Defense; Former Director, CIA 

The ultimate honest broker in all things government. From his perch as SECDEF, fought interminable battles with service cultures and DOD dinosaurs, breaking down inflated budgets and streamlining operations. Put this same right-is-right tenacity to work reforming and leading the rehabilitation and redesign of America’s communication enterprise across agencies, and we will see magic.

 

 

 

 

Mae Ferguson. Kind of a badass.

Mae Ferguson – President & CEO, Fort Worth Sister Cities International

People forget citizen and cultural diplomacy are cornerstone elements of strategic influence, and because of that, they remain ill coordinated with the rest of our national communication apparatus. Mae has the terrier-like tenacity and management expertise to round up the various bit parts of cultural programs and get them working properly in alignment with national influence goals. A long time nonprofit leader, she has achieved a lot with strangled budgets and limited personnel. Disclosure: she’s also my Mom. :)

Who am I missing?

I know you’ve got some ideas about kermodial badasses we need to draft into service of our faltering national communication enterprise. Tell me who they are in the comments.

Jul
06

IO Europe Wrap-up

Having been overtaken by events in London last week, I found it untenable to get out a daily blog post covering IQPC‘s Information Operations (or IO) Europe conference. There were also quite a few concerns from some conference-goers about how new media dorks like me attending could potentially bust up IO Europe’s tradition of “Chatham House rules” where none of the gathering’s discussions were attributable let alone reportable.

Wrestling with this personally, I’ve decided to go ahead and write up my thoughts on the conference because I believe the discussions are important to the wider global communications community. I will, however, decline to name some names to protect the guilty. ;)

That said, let’s see what’s new in another year of IO.

True Best Practices Are Usually the Most Controversial

From what conference-goers told me, this year more than ever saw more status quo-challenging presentations than ever before at IO Europe. The IO community, being as small as it is, tends to attack points of view that make these challenges. IO being a military discipline tends to rely on structure, plans, and doctrine that do not evolve. This runs counter to the promise of the Now Media Age (with apologies to MountainRunner) where we see communication innovation happening every day. And before people rail against that assertion claiming that our most popular conflict environments are in traditional media dependent regions, we also saw plenty of controversy that had nothing to do with the internet. Ed O’Connell – late of the Alternative Strategies Institute, which has now been acquired by Blue Hackle – gave a rousing talk about how he has conducted “interventions” into historically denied areas. The influence effects of Ed’s work dealt with providing forums for locals to air grievances in ways they had not considered before.

Ed’s a controversial figure in the IO world. He’s rankled quite a few feathers but his effects are undeniable. He is a fearless believer in personal, face-to-face rehabilitation of societies that have been brutalized by everything from violence and terror to poor economies. As much as we would like to put a new media solution on everything, there is still need for the de-radicalization work of someone like Ed.

Image courtesy Science 2.0

Most IO Pros Fear the Internet

Despite traditional approaches being successful and warranted in our current conflict environments, most of the IO pros I ran into at IO Europe are still massively afraid of conducting operations on the internet. While we have seen a huge ramp-up of media monitoring and analytical capabilities (i.e., programs that scour the internet for operationally relevant information and intelligence), very few organizations are actually doing anything with the information gleaned. Most arguments in favor of this fear have to do with limited policy and legislation governing influence operations on the internet but in my conversations with people, I detected a marked lack of motivation to even understand the online world. Many used excuses like “I’m too old to get it” or “My boss doesn’t care about this.” Worse, we even had a cybersecurity exercise one day lead by a facilitator who claimed to care nothing about social media and still professed to be an expert in online security operations.

IO Policy Still Stuck in the Dark Ages

Such fearmongering is exacerbated by onerous IO and strategic communication policy. There were more discussions on what simple terms mean than I could count, and when you factor in the international perspectives from the US, NATO, the UK, Canada, and many other nationalities represented, doctrinal debates became comical. Because of these debates, IO policy (and its overriding legislation) is still clawing for relevancy in an information age that has already left it behind. While professed IO policymakers and “experts” continually disagree over the meaning of “strategic communications,” citizens are moving on to the next platform, the next online game, the next social network, the next INNOVATION.

This facet of IO Europe upset me a little because this was one of the reasons I got out of the government business a while back. One of my former bosses used to say that government is about maintaining the status quo NOT innovation. Because of that, we will never see an IO or influence organization that thinks and operates ahead of the curve.

That Doesn’t Mean Innovation Isn’t Happening Though…

Quite a few private sector companies talked about communication systems monitoring platforms and methodologies. As we all know, entrepreneurial creativity occurs in the private sector. I met a number of companies who claimed to have technical solutions that provided end-to-end monitoring and sentiment analysis capabilities in multiple languages. Unfortunately, none of them were on hand to demo, something I would challenge all of them to rectify next year. IO Europe could be a great conference if IO pros could cycle from table to table to see the latest innovations in online data analysis.

Aside from tools, there were some great case studies of innovative approaches to operations. Hats off to the gents from Bell Pottinger for a supercool study of their strategic communications work in the Horn of Africa.

For Every Jerk You Meet, There Are 10 AWESOME Mofos

The IO community has its share of smarmy turd biscuits slinking through events like IO Europe, whether they’re government reps or otherwise. However, there are just as many, if not more AWESOME people hanging around with amazing stories, conversation, and things from which you can learn. I made twice as many friends at this IO Europe than I did last year, and these are folks with whom I anticipate having lasting professional friendships as well. The value of so many international perspectives in one place is hard to calculate, but may of the non-Americans at the conference gave me tons of new things to think about. I especially have to thank the gents from M&C Saatchi who recruited me to speak, offered some great conversations about music, and – in one case – hosted me at their home for my last day in country.

Final Thoughts: Be Better, Do Good

Ultimately, IO Europe was a great annual get-together for those of us in the community, but I think we can all do better. Too many of us got wrapped up in our own organizational prejudices, focusing on selling something or satisfying a government requirement. Instead, I think we all need to take a step back and remember why we’re in the influence business. For me, it’s all about experiential sharing – the process of understanding the complex global ecosystem in which we live that is made manifest by online means. At the end of the day though, all of us need to recognize a passion for communication, whether we’re a NATO PAO or a PR firm VP. There are too many people in this business who are just punching a clock, and that’s a shitty way to communicate with other cultures even if all you’re doing is approving comms plans.

See y’all next year.

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Mar
04

Links of the Week: March 4, 2011 Edition

Not much to report this week due to a flurry of Du4licious activity in prep for this week’s Sister Cities International conference in Arlington. But a couple things did catch my eye.

Congressman Rahm Emanuel (center) with Sol Sch...

Image via Wikipedia

Revealing the Man Behind @MayorEmanuel

 

Like many across the country, I fell in love with the raucous foulness of Rahm Emanuel‘s parody Twitter account, which started broadcasting shortly after Rahm left the White House to run for mayor of Chicago. As @MayorEmanuel’s popularity grew, so too did the mystery of who was really behind it. In this Atlantic article, @MayorEmanuel’s pilot is revealed: Dan Sinker, a Chicago punk rocker and new age digital storyteller. Sinker describes @MayorEmanuel as performance art, a new sort of digital political commentary that weaves in and out of fiction, celebrity, and current events. I’m massively intrigued by the potential of using Twitter in a manner like Sinker did. Anonymity is so easily protected on this network, there are huge opportunities for persona manipulation… which makes me wonder about the future of digital identity. Great read.

On Revolutions

Pretty interesting perspective on the Middle East protests from Chris Guillebeau at The Art of Non-Conformity. Guillebeau has made a name for himself as a “travel hacker” by finding inexpensive means of visiting all sorts of places around the world. He is, in my opinion, a true citizen diplomat (public diplomacy peeps: take note). His experiences flying into Afghanistan, Libya, and Iran (!), give him an interesting “average joe” insight to what’s really at the forefront of people’s minds in those countries. Highly recommended read, and be sure to subscribe to Guillebeau’s blog too. It’s a must for nonconformists, proto-world dominators, and doowutchyalikes.

Announcing: Open Foresight & The Future of Facebook Project

Venessa Miemis is at it again with what sounds like an AWESOME forecasting initiative via Kickstarter. She has already interviewed several notable social media and tech influencers and has opened up her research questions to the public on Quora. I highly recommend EVERYONE go and participate in this project. I’ve blogged about Venessa before, and I think her work as a modern digital/social futurist demonstrates a LOT of required skills we as humans need to adopt to adapt to the new digital lifestyles in which we find ourselves.

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Mar
02

Conversations at American University: The Double Facepalm

I had a great time last week talking with my buddy Dr. Craig Hayden in his Public Diplomacy class at American University in DC. Craig and I are sometimes-partners-in-crime at the MountainRunner Institute (along with His AWESOMEness, Matt Armstrong, and “Georgia Peach” Shawn Powers). We have a lot of interesting discussions about public diplomacy, strategic communication, and the nature of information and influence in today’s post-digital world.

Craig asked me to bring my perspective on those discussions to his class. We managed to film parts of the conversation, so I’m going to be chopping them up into bite-sized morsels of BADASS AWESOME for you, my loving public, to digest. In the first of these videos (all of which will be hosted here on my YouTube channel as well), Craig asks why I chose the metaphor of the “double facepalm” in last week’s introductory blog post about my experiences in public diplomacy and government. (Larger, HD versions of the video are available via the YouTube link.)

I’d like to give a great big THANK YOU to all the AU students I met during this discussion. It’s really heartening to me to see so many potential citizen diplomat rockstars in this soul-sucking town. Great talking with you, and I hope we can continue the conversation outside the classroom.

Speaking of which: I know a lot of you are blogging as part of Craig’s class and on your own. Please be sure to call yourselves out in the comments section of these video posts. I’d really like to promote some of the student-led commentary I’ve seen since the in-class discussion. We build our audiences socially, so I’d love to feature some of your opinions and content on Must. Be. AWESOME!!! dot com.

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Feb
23

Public Diplomacy for AWESOME People… the Du4 Way!

I am extremely honored that Dr. Craig Hayden has invited me to speak to his public diplomacy class at American University Thursday evening this week. I met Craig through shared colleagues at the MountainRunner Institute, and we have since collaborated on a number of things. He’s a great dude, loves beer, and I thought it would be cool to throw up a landing post for me, him, his class, and anyone else who gets PO’d by the sure-to-incense incendiary fire that will come burbling out of my Macallan-addled lips Thursday night.

I have a love-hate relationship with public diplomacy. Coming from a background in the Department of Defense, I did not understand the peculiar delineation between PD and other forms of government communication and influence until my own graduate work at Johns Hopkins. Upon discovering the very simple definition that PD involves a government’s communications directly to foreign governments’ citizens (and thus bypassing that foreign government), I became instantly enamored of the idea. After all, in DOD, when you “communicate” with a foreign population, you’re usually dropping a bunch of comic strips from the sky written so badly that the recipients think all Americans really are retarded.

My work generally involved finding ways to improve the U.S. government’s communication capability, be it PD, public affairs, IO/PSYOP, or other means. One of my mentors, the late Jeffrey B. Jones, called all of these disciplines strategic communication, a term that has since entered the DOD lexicon and gone on to confuse and infuriate virtually everyone else in government. If DOD does one thing well, it defines its doctrine exhaustively, and an integrated communication and influence doctrine is something our government has needed for a long time. I became a fan of Jeff’s definition from the get-go, and I proceeded to execute my work under such a fashion.

This is how it feels like working in public diplomacy EVERY DAY.

How does this affect public diplomacy? Well, aside from all the other problems in the U.S. national security apparatus, PD practitioners have been almost historically kicked in the ass by said interagency apparatus. Since the U.S. Information Agency – the premier public diplomacy institution of the Cold War – was folded up into the State Department by the Clinton Administration, PD has been regarded as a largely unnecessary, unneeded career field.

However, some of the brightest information warriors I have ever met have come from PD backgrounds. Some still serve the State Department. But they are a dying breed, and State is not adapting fast enough to the 21st century to train, educate, and deploy PD officers of the future. Many communication and diplomacy experts have even called for the dissolution of the public diplomacy career field, arguing that others do it better in today’s day and age.

I come down on this issue very simply: communication is influence. Period. Call it public diplomacy. Call it public affairs. Call it public relations. Call it fuck all, I don’t care. It’s all the same shit and these penny-ante fights government gets into over who owns influence planning and execution are mere dick measuring exercises to protect budgets and retain standing within our own ranks. If any of us PD “professionals” had a whit about us, we would (re)read Unrestricted Warfare by Senior Col Qiao Liang and Senior Col Wang Xiangsui and understand that global communication, global influence, requires the strategic, national integration of ALL government branches and agencies and their communications initiatives. It requires, to borrow an analogy, for America to conduct herself as a composer would an orchestra, creating multitudes of musical movements that all combine into one big, beautiful symphony.

If you’re a student in Craig’s class, drop me a line in the comments. Send questions, concerns, or even challenges, and I promise to answer them to the best of my ability in class on Thursday.

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Feb
22

AWESOME Things To Watch in 2011

After enjoying JWT‘s roundup of radness from their 2011 predictive trendspotting BIZINT department, I inferred a couple of times that they my have missed some things to watch in the coming year. I struggled with whether or not I was going to do a 2011 predictions post of my own (especially with all of the other great [and TERRIBLE] ones out there). As I intimated in the JWT post though, it’s tough to maintain your street cred as an armchair futurist if you don’t make some play calls – good or bad. It’s not like I can go on TV and just fry motherfuckers with my brain like Jamais Cascio:

Image courtesy of orderofchaos.soup.io

Here then is the Must. Be. AWESOME!!! 2011 Predictive Tapdance:

The Elephant in the Room: Islam

For all the loveliness that “hope” and “change” brought us in 2009, 2010 saw a whole lot of retrenching when it came to comprehending and engaging Islam. Look for the debate about what constitutes Islam, Islamism, what various groups of modern Muslims want in today’s world, and popular revolutions in the Middle East to ratchet up. Also keep an eye on what the Muslim Brotherhood does in the wake of Mubarak’s resignation: they will telegraph a lot of the conflict about modern Islam.

More Mashups, More Memes

I don’t care what anybody says: mashups and memes will continue to provide ample entertainment to We People of the Internetz. Look for advertisers to begin capitalizing on meme-trending and mashup-producing. Performance indicators: the next acquisition/website startup from the I Can Has Cheezburger collective AND Wieden & Kennedy after hiring the creator of this AWESOME video–

Cloud Seeding

As gaming continues to seep into the popular consciousness through applications like competitive geolocation (i.e. Foursquare and Gowalla) and passive social gaming (i.e. Farmville), look for more creative approaches to “seeding” the cloud with various types of content. Be it for advertising or grassroots mobilization purposes, effective influence and content promotion campaigns of the future will unfold via a variety of platforms. StickyBits and other QR code scanning apps are good indicators of tactical implementations of a cloud seeding strategy.

Hacktivism Triumphant

If WikiLeaks has taught us anything, masses of anonymous hackers can make or break online footprints. With Anonymous’ mobilization against Amazon and other deniers of service against WikiLeaks, it is apparent that all-out online cyberwar can and will occur at a rate of minutes and hours. Government will continue to play catch-up to the independent entities playing havoc with cybersecurity. DDoS attacks will become typical tools of the trade, and countermeasures against such attacks will demonstrate a new “arms race” in evolving security and attack technology. We will also see cyberwars play out in days between entities if not hours and minutes, the extent of which will run the gamut from mere inconvenience to full-on revolution (there’s a reason why Mubarak shut off the Internet, yo). It is possible that a wild 4channer will crack U.S. cyber defenses in 2011 and perhaps provide a 9/11-like impetus for government to begin getting serious with policy and legislation to operate in the digital age.

Nobody Cares About Public Diplomacy

Barack Obama’s 2009 Cairo speech demonstrated that the U.S. government will continue to centralize public diplomacy initiatives in the White House, leaving State Department assets twisting in the wind as hollow emperors in the field. U.S. legislators will increase the depths to which they could give a shit less in 2011 about PD because PD does not create jobs for Americans. Meanwhile, 20th century institutions of public diplomacy like Radio Free Europe / Radio Liberty and the Broadcasting Board of Governors will continue to wither and die in the digital age as on-the-minute social reporting and citizen journalism make them further irrelevant. Funding for PD initiatives will continue to stagnate while implementers will find more creative methods of achieving strategic PD goals, mostly via the private sector tech sector and citizen diplomacy organizations. China and some European countries will continue to lead with non-obvious but concerted national efforts in global influence, the effects of which will remain undiscovered by their targets (i.e., US) for years.

Passive Social Gaming EXPLODES

Related to my concept of “cloud seeding,” 2011 will see an explosion of social games in the vein of Farmville. Already, 2011 has seen Zynga publish a suster game to its masses-tranquilizing hit called Cityville. Transmedia, alternate reality gaming, and other episodic social gaming entities will experiment further with audience acquisition, retention, and profit conversion this year. Advertisers will cash in on these mechanisms en masse, driving ad-tired audiences from game to game and forcing ad strategists to begin thinking in different ways about social advertising. We will also see a continued harmonization of transmedia and ARGs cross-platform, online and offline, for social gaming experiences that will, for example, weave in and out of Facebook, Twitter, iPad and other mobile apps, and in-person performance art. More and more people will join longer term games socially as new genres are introduced on social networks. Performance indicator: keep your eyes peeled on LinkedIn for a business-based social game that trains executives in a number of administrivial and professional functions.

Location-based Services Get Profitable

Also related to “cloud seeding,” location-based app services such as Foursquare and Gowalla will rapidly get profitable this year. While many detractors continue to ridicule the small audience size these services carry, their growth will continue by orders of magnitude in 2011, so much so that advertisers and marketers for brick-and-mortar businesses will pay oodles of dough to access their users. Look for more unique rewards for users who check in to local places and events as well as the beginning of an actual value system based on fictional goods (i.e. Gowalla’s items).

People Begin To Realize All This Social Stuff Really IS Creating Socialism 2.0

Marx said it would take capitalism to run its course and fall out of favor before true socialism could take hold of the world. Macro-philosophers and economists will slowly begin to see that that is happening on a mass scale in 2011. Group buying services like Groupon and Living Social, crowdfunded charity programs, realtime crowdsourced news reporting, and near-realtime media curation will continue to prove that power really is all about the people. Democratization of content and price will, therefore, produce The New Socialism or Socialism 2.0. This will freak out conservatives and create performance indicators on conservative news networks that decry not only a socialist presidency but a socialist economy beginning to develop. Look for influencers that combat these conservative perceptions as the emerging leaders of the Socialist 2.0 movement (which in and of itself will never be referred to as an organized, network movement with a solid objective… it will just happen). Parallel to this, fortunes will begin to change hands as sales for various product areas crash: for example, the comics industry will continue to lose sales in print as consumers demand more digital, interactive content.

We Need a New Narrative

No more Harry Potter. No more Lord of the Rings. No more Star Wars. What’s the next big franchise? 2011 will see experimental repurposing of old ideas into new franchises. My money is on Thor and Captain America to be the starting point for a huge Avengers movie franchise in 2011 and 2012 (with reams of associated multimedia content) while Green Lantern and Transformers: Dark of the Moon tank.

What Do You Think?

Got some predictions of your own? Think I’m off-base about some of these things to watch? Let me know in the comments.

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Dec
10

Links of the Week: Dec 10th Edition

Strained my eyeballs reading stuff this week. Let’s dig in:

6 Reasons Why Social Games Are the Next Advertising Frontier

Image via Mashable

One of my @Du4.llc clients develops episodic social games, and their data confirms how effective engaging, in-game ads can be. A lot of people pooh-pooh advertising in the social age on general principle, but given a certain degree of innovation, I think there’s still a place for them.

5 Predictions for 2011 From IDC

None of these are particularly eye-opening, but IDC’s expectation of 25 billion mobile apps sold via various app stores is something to think about. We’re moving to an app ecosystem where simple web tools that enhance users’ lifestyles are becoming a ubiquitous part of life. Imagine where that could take us in 20 years where we’ll be downloading apps directly to implants attached to our five senses. I’m not seeing much in app futures right now, but the premise is sound.

When Futures Thinking Meets Design Thinking

So one of my favorite reads is Venessa Miemis‘s blog emergent by design. Venessa is the first futurist-in-training I’ve met who sought a formal education in futurism. I got to meet her at Stowe Boyd‘s Social Business Edge earlier this year in New York, and I was blown away by her innate creativity and motivation to discover what’s next. It’s people like Venessa that we should be listening to as they punch through the bubble of the present mundanity and shape positive visions of the future. In this post, Venessa describes Jamais Cascio‘s (another AWESOME futurist you should be paying attention to) process for Futures Thinking. It’s a process I’m going to put to work on some of my client projects. For more, Venessa posted a follow-up called 3 Tools for Futures Thinking and Foresight Development that examines some things that can help you put Futures Thinking into practical application.

Always Be Thinking About These Things

Some excellent advice for creatives, independents and misifts from Chris Guillebeau at The Art of Non-Conformity. AONC is actually one of the coolest looking blogs I’ve seen in a while, and I’m having fun navigating Chris’s community and discovering old works of his. His commentary is soul food for creatives and wanderers.

Friday Five: Leading Digital Ethnographers

Every time I get ready to delete my content feed for Edelman Digital, they put out something like this. This post is a really great roundup of researchers conducting studies into the emerging field of digital anthropology. Each one has taken a slightly different approach to the task of segmenting internet users for study, and there are some fascinating links to their stories and work contained within. As an aside, last year I worked with a social networking research team at a company called Detica. My teammates were young, talented analysts with digital research aptitudes, culturally relevant skills in other languages, and a whole lot of code-monkeying savvy. Our work was very similar to what Edelman describes as digital anthropology but my teammates – ever the AWESOME crowd – coined the term “netnography” for the type of work we were doing. One of these days, I’m gonna get that to stick somewhere…

Why Wikileaks Is Good for America

4channers Go After PayPal, Swiss Bank in Defense of Wikileaks

I could go on and on with links to commentary about Wikileaks’ recent diplomatic cable dump and the subsequent storm of distributed denial of service (DDoS) attacks against it and in defense of it. This issue is probably one of the most fascinating communications events I have ever experiences. I’ve been on both sides of this debate. Having worked in the Pentagon and understanding the necessities of operational security, I’m on one hand appalled by Wikileaks’ behavior. (Moreso, I’m appalled by the inflammatory anti-American statements Julian Assange has made, but that’s a separate issue.) On the other hand, I’m loving the debate this is creating about what government transparency really is and can be. In this world where some podunk, know-nothing ass-clown NCO can lift the entire SIPRNET via CD-ROM and get it published to the Internet, can the federal government truly afford to continue adhering to default security classification just because they don’t want to deal with information getting out to the public? I’ve certainly been in situations where documents were classified for political reasons and not actual security, so the motivation to break down barriers to transparency is understandable. I just don’t think the way to do it is the Wikileaks way.

Even more fascinating in this situation has been 4chan and the Anonymous community of hacktivists basically declaring war against the internet outposts of Visa, Mastercard, PayPal, Amazon, and any other online service provider that cut off its services to Wikileaks. This constitutes a citizen-galvanized retaliatory strike against perceived injustice, and most of the U.S. govvies I know who are monitoring this issue are literally left scratching their heads. I’m also astounded that the U.S. military, its component commands, and even its contractors have virtually stuck their heads in the sand to avoid dealing with the implications of Wikileaks: some defense outfits I know of are scared to death of mentioning Wikileaks in public conversations because they think they’re going to get hacked and lose their security clearances.

All this begs for more thought, so I may develop a separate post about in the near future. I definitely think Wikileaks is forcing us to redefine what we consider “free press,” “mainstream media,” and notions of transparency. It’s just going to be a long, ugly debate getting to any kind of common ground.

Anonymous's OPERATION PAYBACK call to arms (Image via Gawker)

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Sep
21

Sister Cities: A Cause for AWESOME

A sign near City Hall points to the sister cit...
Image via Wikipedia

I don’t like the term “nonprofit.” It describes organizations with a negative instead of a positive. Sure, they’re not in it for profit. But what ARE they in it for? ”Nonprofit” is a shorter way of saying “cause-based organization.” Since causes are often emotionally based, there is a huge well of contributory power found in many of these groups not immediately evident in for-profit endeavors. One such cause-based organization that I’ve become a rabid fan of is Sister Cities.

The DC beltway community likes to throw around policy and cocktail convos about concepts like “citizen diplomacy” and “cultural diplomacy,” but in truth, the true implementers of great person-to-person exchange are organizations like Sister Cities. For those who don’t know, Sister Cities is a concept that President Eisenhower introduced back in the 1950s: American cities reach out to foreign cities – be it through their mayors, business leaders, teachers, or other interested citizens – and establish a personal city-to-city rapport. (There’s a lot more that’s interesting about how Eisenhower saw collective citizen diplomacy as a bulwark against the Soviet Union as part of his Overseas Internal Defense Program, but that’s fodder for another post.)

These rapports vary from city to city. In some cases, Sister City relationships can be as simple as parents who organize exchange programs with families in other countries. In others, American businesses organize massive conferences aimed at empowering minorities in oppressed societies with the tools they need to create their own businesses.

Today, individual Sister Cities programs conduct their own programs and raise money in their own fashion. Some are extensions of local city governments. Others are 501c(3) nonprofits in their own right. There is also a global coordinative body, Sister Cities International, that lobbies on behalf of local programs, seeks grants for citizen diplomacy programs that Sister Cities can implement, and provide training and other support for individual city programs. I guarantee if you Googled your city, you’d find a Sister City program.

The distances to each of Louisville's sister c...

Image via Wikipedia

I bring Sister Cities up because through the course of my work, the only sustained and effective influence America has delivered overseas has come from Sister Cities programs. Insurgencies rarely happen in societies that look forward to sending their kids to an American city for a semester of school or in foreign regions that regularly welcome delegations of plain old PEOPLE to their home. From youth to women to city government, this concept promotes global harmony and equilibrium more than any other community-building initiative I’ve seen. And I think that’s damn AWESOME.

My own personal experience with Sister Cities began when my mom, Mae Ferguson, became the Executive Director and now President of Fort Worth Sister Cities International. Mom started traveling all over the world to Fort Worth’s Sister Cities, and she brought back amazing stories that changed her life. Through her, I learned about how cultural exchanges really work and the barriers we need to break through to make them successful. Mom eventually ran for and was elected Chairperson of Sister Cities International’s board of directors where she ROCKED OUT the organization. I also have met some incredible people through Fort Worth Sister Cities, people who should be receiving medals from the White House for the AWESOME things they have done for Americans and their friends in their Sister Cities. I am really proud to now volunteer for this organization, and I have my Moms to thank for that. :)

If you would like to learn more about Sister Cities or contribute, I have a couple suggestions for you:

Since this is a cause I believe in, I have joined the board of Sister Cities International and my local Sister Cities association in Arlington, VA. I’m heading up the conference planning for March’s annual conference and helping out where I can. I would really, REALLY like to talk to anybody who may be interested in helping me out. We need everything from volunteers to large corporate donations with which we’ll underwrite our conference. So give me a shout. I promise you it will be the most rewarding community-building experience of your life.

The Sister Cities of Fort Worth, TX

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Aug
03

Station Ident: Albuquerque Rock AWESOME

I’m struggling to get back into the blog saddle after several weeks of travel and madness. I’m cooking up a couple special posts soon, but I wanted to take a moment and welcome all the newcomers who are happening upon Must. Be. AWESOME!!! for the first time.

WELCOME! :D

I just returned from four days in Albuquerque, New Mexico, where I attended the Sister Cities International (SCI) Annual Conference. I am a raging fan of Sister Cities, as you will see from some future blog posts, and I’m very proud to announce that I’ve been elected to SCI’s Board of Directors. This is a big deal to me as I’m following in the footsteps of my AWESOME mother, Mae Ferguson, who not only served on the board but acted as its president for two AWESOME years. I had an amazing time in ABQ where I met hundreds of new friends and colleagues from all over the world.

If you’re one of those new sisters or brothers, and you’re coming to the blog for the first time, I hope you enjoy it. I’m always open to feedback, so feel free to holler at me in the comments section of any post or via the contact form. I can’t wait to talk to you more!

This is Must. Be. AWESOME!!! Dot com.

Outgoing SCI Chairman (and personal friend & mentor to me), Mike Hyatt, from Albuquerque.

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